SHIPPING & DELIVERY
- Orders placed before 2pm AEST on a normal business day are dispatched the same-day.
- All orders are dispatched from our Melbourne warehouse.
- Yes, we deliver to PO Boxes!
- Due to safety and insurance reasons, our warehouse has no public access and orders cannot be picked up.
- Please note that delivery times are calculated from the day of dispatch, not the day of ordering.
$7.99 STANDARD SHIPPING ON YOUR ENTIRE ORDER
(FREE FOR ORDERS ABOVE $100)
3-8 business days.
Please allow up to 2 weeks for delivery if you are in Northern Territory or non-Metro Western Australia.
$14.99 EXPRESS SHIPPING
1-2 business days.
Western Australia and Northern Territory Customers:
Please allow additional days for delivery if you outside the Australia Post National Express Network.
For customers in Perth, the Australia Post Express Network only covers the postcodes 6000-6005 and 6800-6899. For more details, click here.
$19.99 WANT IT NOW: SAME DAY DELIVERY WITHIN MELBOURNE METRO
Order before 2pm on a business day and receive it the same day.
Available only in Melbourne Metro areas within the M80 Ring Road and M3. For more details, click here.
$69 INTERNATIONAL SHIPPING
We ship to the following countries:
Austria, Belarus, Belgium, Belize, Bermuda, British Virgin Islands, Brunei, Canada, Cayman Islands, Costa Rica, Denmark, Finland, France, Germany, Gibraltar, Greece, Greenland, Guam, Guernsey, Haiti, Honduras, Hong Kong, Hungary, Iceland, Ireland, Isle of Man, Isreal, Italy, Japan, Jersey, Kuwait, Liechtenstein, Luxembourg, Macau SAR, Maldives, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Norfolk Island, Norway, Portugal, Singapore, South Korea, Sweden, Switzerland, United Kingdom, United Arab Emirates, USA, U.S. Outlying Islands, U.S. Virgin Islands, Vanuatu, Vatican City.
100 DAY FREE RETURNS
We will happily provide you with a free return, replacement or refund if your product is faulty, incorrect, not as described, damaged, or simply unloved. Just contact us here so we can provide you with our free returns address.
If you have had a change of heart, we can only accept your product if it’s in its original packaging and in resalable condition, we will also refund you fully for the cost of the returned item but not for the original shipping costs. If you require a refund for a damaged or faulty product, we will refund you fully for the cost of the item as well as the shipping charges incurred upon initial purchase.
ANY OTHER QUESTIONS?
We'll love to help! Please contact us here.