SHIPPING & DELIVERY
Post Office Collection If Not Home.
ON YOUR ENTIRE ORDER
2-3 Business Days For Areas outside AusPost Express Zone.
SAME DAY DELIVERY
$21.99 SAME DAY COURIER
WITHIN MELBOURNE METRO
AT OUR MELBOURNE STORE
$14.99 FLAT RATE
ON ENTIRE ORDER
$39.99 FLAT RATE
ON ENTIRE ORDER
TOP SHIPPING FAQs
• Free standard shipping on orders over $99.
• All orders are dispatched from our Melbourne warehouse.
• Orders placed before 2pm on a normal business day are dispatched the same day.
• Shipping times are based on the day of dispatch, not the purchase date.
If you place an order during the weekend, it will be dispatched on Monday.
• For detailed delivery times please visit the AusPost website and enter our postcode of 3189 followed by your postcode.
• Yes, we deliver to PO Boxes & Parcel Lockers!
• International Shipping to New Zealand is flat rate $19.99 for the entire order.
FREE SHIPPING ON ORDERS OVER $99
Please allow approximately 3-8 business days for delivery depending on where you are in Australia.
For Northern Territory and regional Western Australia customers, please allow up to 2 weeks for delivery.
$7.99 FLAT RATE SHIPPING ON YOUR ENTIRE ORDER
$16.99 EXPRESS SHIPPING
Order before 2pm AEST on a business day within the Metro areas of Melbourne, Sydney, Brisbane, Adelaide and Canberra to receive it the next business day.
Please allow additional time for delivery if you outside the Australia Post National Express Network.
For customers in Perth, the Australia Post Express Network only covers the postcodes 6000-6005 and 6800-6899. For more details, click here.
$21.99 SAME DAY DELIVERY WITHIN MELBOURNE
This speedy service is available to any delivery address within the Melbourne Metro area, which is within the boundaries of the M80 Ring Road and M3. Simply select "Same Day Delivery" at checkout.
FREE IN-STORE CLICK & COLLECT
$39.99 FLAT RATE SHIPPING FOR INTERNATIONAL ORDERS
Please allow approximately 14-21 days for delivery depending on where you are in world.
Please be aware that when your order arrives in its destination country there may be customs and/or import charges payable to your local government authotity. Unfortunately, we don't have any control over these charges as they vary from country to country and we cannot be held responsible for any local charges on your order.
If you'd like to know whether you'll incur import charges, please contact the relevant Customs Office in your country for further information.
$14.99 FLAT RATE SHIPPING FOR NEW ZEALAND ORDERS
Please allow approximately 7-10 business days for delivery depending on where you are in NZ.
Please note: due to import restrictions, some items are not able to be shipped internationally. Sorry!
Please be aware that for orders over the value of NZD $400 (correct as of April 2019), there may be NZ customs and/or import fees payable.
Unfortunately, we don't have any control over these charges and must be paid to the NZ Customs Service. If you'd like to know whether you'll incur charges, and if so how much they'll be, please contact NZ Customs or visit their website here for further information.
100 DAY MONEYBACK GUARANTEE
NEED ASSISTANCE? WE ARE HERE
give you advice and hear exactly what you thought of your experience with us!
Our email form here
(03) 8684 9079
(+61) 3 8684 9079
Monday to Friday
9am - 6pm AEST.
We are based in Melbourne and are closed on Victorian public holidays.