SHIPPING & DELIVERY
STANDARD
SHIPPING
FREE SHIPPING
3-8 Business Days Delivery To Most Areas.
Post Office Collection If Not Home.
Post Office Collection If Not Home.
EXPRESS
SHIPPING
$16.99 EXPRESS
SHIPPING
ON YOUR ENTIRE ORDER
Next Day Delivery To Melbourne, Sydney, Brisbane, Adelaide, Canberra and Hobart Metro Areas.
2-3 Business Days For Areas outside AusPost Express Zone.
2-3 Business Days For Areas outside AusPost Express Zone.
SAME DAY DELIVERY
$21.99 SAME DAY COURIER
WITHIN MELBOURNE METRO
Order before 2pm and receive your order by 6pm on the same business day. Melbourne Metro only.
CLICK &
COLLECT
FREE IN-STORE
PICK UP
AT OUR MELBOURNE STORE
Select this option at Checkout to pick up your purchase from our Moorabbin Retail Store.
NEW ZEALAND
$14.99 FLAT RATE
SHIPPING
ON ENTIRE ORDER
INTERNATIONAL
$39.99 FLAT RATE
SHIPPING
ON ENTIRE ORDER
TOP SHIPPING FAQs
• Free standard shipping on orders over $99.
• All orders are dispatched from our Melbourne warehouse.
• Orders placed before 2pm on a normal business day are dispatched the same day.
• Shipping times are based on the day of dispatch, not the purchase date.
If you place an order during the weekend, it will be dispatched on Monday.
• For detailed delivery times please visit the AusPost website and enter our postcode of 3189 followed by your postcode.
• Yes, we deliver to PO Boxes & Parcel Lockers!
• International Shipping to New Zealand is flat rate $19.99 for the entire order.
FREE SHIPPING ON ORDERS OVER $99
Easy and convenient, enjoy free standard shipping within Australia on all orders over $99.
Please allow approximately 3-8 business days for delivery depending on where you are in Australia.
For Northern Territory and regional Western Australia customers, please allow up to 2 weeks for delivery.
Please allow approximately 3-8 business days for delivery depending on where you are in Australia.
For Northern Territory and regional Western Australia customers, please allow up to 2 weeks for delivery.
$7.99 FLAT RATE SHIPPING ON YOUR ENTIRE ORDER
If your order is under $99, all you have to pay in shipping is a flat rate of $7.99 for your entire order.
Please allow approximately 3-8 business days for delivery depending on where you are in Australia.
For Northern Territory and regional Western Australia customers, please allow up to 2 weeks for delivery.
$16.99 EXPRESS SHIPPING
Want it quicker? Try our Next Business Day Express Shipping option!
Order before 2pm AEST on a business day within the Metro areas of Melbourne, Sydney, Brisbane, Adelaide and Canberra to receive it the next business day.
For the rest of Australia (excluding WA & NT) your order will arrive within 2 business days.
Western Australia and Northern Territory Customers:
Please allow additional time for delivery if you outside the Australia Post National Express Network.
Please allow additional time for delivery if you outside the Australia Post National Express Network.
For customers in Perth, the Australia Post Express Network only covers the postcodes 6000-6005 and 6800-6899. For more details, click here.
$21.99 SAME DAY DELIVERY WITHIN MELBOURNE
In the Melbourne Metro area? Need your order today? Place an order before 2pm on any business day and you'll recieve it on the very same day with our Want It Now service!
This speedy service is available to any delivery address within the Melbourne Metro area, which is within the boundaries of the M80 Ring Road and M3. Simply select "Same Day Delivery" at checkout.
FREE IN-STORE CLICK & COLLECT
Select the Click & Collect option at checkout to collect your purchase from our retail store located at 244 Wickham Rd, Moorabbin, Victoria.
If placing your order between the hours of 9:00am and 3:00pm on a weekday, please give us two hours to pick and pack all your purchase from our Aladdin's Cave (warehouse) and have it ready for you to collect.
If you place your order after 3:00pm on a weekday, on a weekend or public holiday, we'll have it ready for collection from 11:00am on the next business day.
$39.99 FLAT RATE SHIPPING FOR INTERNATIONAL ORDERS
That's right - no matter how many amazing gifts and gadgets you purchase from Yellow Octopus, International Shipping will always be $39.99!
Please allow approximately 14-21 days for delivery depending on where you are in world.
Please allow approximately 14-21 days for delivery depending on where you are in world.
Please note: due to licensing and import resitrictions, some items are not able to be shipped internationally. Sorry!
Please be aware that when your order arrives in its destination country there may be customs and/or import charges payable to your local government authotity. Unfortunately, we don't have any control over these charges as they vary from country to country and we cannot be held responsible for any local charges on your order.
If you'd like to know whether you'll incur import charges, please contact the relevant Customs Office in your country for further information.
Please be aware that when your order arrives in its destination country there may be customs and/or import charges payable to your local government authotity. Unfortunately, we don't have any control over these charges as they vary from country to country and we cannot be held responsible for any local charges on your order.
If you'd like to know whether you'll incur import charges, please contact the relevant Customs Office in your country for further information.
$14.99 FLAT RATE SHIPPING FOR NEW ZEALAND ORDERS
That's right - no matter how many amazing gifts and gadgets you purchase from Yellow Octopus, shipping to New Zealand will always be $14.99!
Please allow approximately 7-10 business days for delivery depending on where you are in NZ.
Please note: due to import restrictions, some items are not able to be shipped internationally. Sorry!
Please be aware that for orders over the value of NZD $400 (correct as of April 2019), there may be NZ customs and/or import fees payable.
Unfortunately, we don't have any control over these charges and must be paid to the NZ Customs Service. If you'd like to know whether you'll incur charges, and if so how much they'll be, please contact NZ Customs or visit their website here for further information.
Please allow approximately 7-10 business days for delivery depending on where you are in NZ.
Please note: due to import restrictions, some items are not able to be shipped internationally. Sorry!
Please be aware that for orders over the value of NZD $400 (correct as of April 2019), there may be NZ customs and/or import fees payable.
Unfortunately, we don't have any control over these charges and must be paid to the NZ Customs Service. If you'd like to know whether you'll incur charges, and if so how much they'll be, please contact NZ Customs or visit their website here for further information.
100 DAY MONEYBACK GUARANTEE
It's okay to change your mind. We understand that it is sometimes hard to make a purchase without actually touching and seeing a product, so that's why we've got a 100 day 'no quibbles' money back guarantee policy.
If for whatever reason you're not totally delighted with your product, please return it back to us and our eight legged friends will gladly provide you with a full refund.
NEED ASSISTANCE? WE ARE HERE
We love to hear from you! We want to answer your questions,
give you advice and hear exactly what you thought of your experience with us!
give you advice and hear exactly what you thought of your experience with us!
Email:
Our email form here
Call:
(03) 8684 9079
International callers:
(+61) 3 8684 9079
When?
Monday to Friday
9am - 6pm AEST.
We are based in Melbourne and are closed on Victorian public holidays.